The Office of Sponsored Programs

New process for resetting FastLane/ passwords

Posted on Tuesday, July 19th, 2016 by Darneshia Blackmon.

On MondayJuly 25, NSF will implement a more convenient and secure process for resetting passwords. NSF awardees and applicants will no longer be able to reach out to you to reset their passwords; instead, they can reset their own password.   To do this, awardees and applicants can go to and click “Log In,” then “Forgot Password.” After entering their NSF ID and clicking, “Send Temporary Password,” they will be able to reset their passwords using the temporary password sent to their email address on file.

Passwords must be between 8 and 20 characters and use three of the four categories below:

  • Upper-case letter
  • Lower-case letter
  • Number
  • One of these special characters # & % ! @ ( )

In addition, the last six passwords cannot be reused, and accounts will be locked for five minutes after the tenth unsuccessful password attempt.

Need Help?

To learn more about password modernization, including accessing a getting started guide and FAQs, please click here.

You can also find helpful information by clicking Help in the top right-hand corner of or on FastLane, by clicking the FastLane Help in the top right-hand corner of the homepage. We encourage you to review this information to learn how to efficiently use the site.

For additional assistance, please contact the NSF Help Desk at 1-800-381-1532 or

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